Terms of Service

These Terms of Service are a contract between you and Loctarim LLC (“Loctarim”, “we”, “us”). They govern your use of the Loctarim website and service (the “Service”).

By creating an account, or by using the Service without one, you agree to these terms. If you do not agree, do not use the Service.

These documents form part of this agreement and are incorporated by reference: Privacy Policy, Cancellations & Refunds, Community Guidelines, and Prohibited Items. Where they conflict with this document, this document governs.

The Service is a venue. It lets people who own physical things offer them for rent, lets people nearby find and request them, and gives both sides the tools to agree terms, message each other and keep a record.

We are not a party to any rental. When an owner accepts a request, the resulting rental agreement is between that owner and that renter. We do not own, inspect, handle, store, insure, deliver, service or test any item listed. We are not a rental company, an agent, a broker, an insurer, a guarantor, or a party to the handoff.

Specifically, and importantly:

• We do not verify identity. An account is an email address and a password. We do not check government ID, addresses, criminal records or right to rent. An account marked as having a confirmed email address has confirmed only that — an email address.
• We do not inspect items. Photos, descriptions, conditions, measurements, safety claims and maintenance histories are written by owners. We do not check any of them.
• We provide no insurance and no damage cover. There is no protection programme and no guarantee fund. An owner may require an optional security hold on their own listing — a capped, refundable authorisation against that one rental, which is not insurance and does not make us liable for anything (see Disputes between users). Beyond that, if an item is damaged, lost or stolen, that is a matter between the owner and the renter.
• We do not supervise handoffs. Meetings between users happen in the physical world, without us present, and you take part in them at your own risk. See Meeting in person below.

To hold an account you must:

• be at least 18 years old — rentals create binding obligations, and we do not knowingly permit minors to enter into them;
• have the legal capacity to enter into a contract, and not be barred from doing so under any applicable law or sanctions programme;
• not have been previously removed from the Service;
• provide accurate registration information and keep it current.

One person, one account. You are responsible for everything done through your account and for keeping your password secret. Tell us at support@loctarim.com promptly if you believe someone else has access to it. You can sign out of every device from your account settings, which revokes all existing sessions.

Accounts are personal and may not be sold, rented or transferred. A business may hold an account through an authorised individual, who accepts these terms on the business's behalf and warrants they may do so.

A rental progresses through defined states, and each state change is recorded with who made it and when. Both parties can see that history.

• Booking. Most listings book instantly: the renter picks dates and pays, the dates are reserved, and a hold is placed on their card at that moment. A listing whose owner requires approval takes a request instead — the renter proposes dates and a quantity, which is an offer, not a booking: it reserves nothing and charges nothing unless the owner accepts. A listing can also fall back to the request flow while we are not yet able to pay its owner out.
• Agreement. A binding rental agreement is formed between the two parties on the terms shown at the moment it becomes binding — for an instant booking, when the renter pays; for a request, when the owner accepts. Those terms are the dates, the quantity, the item as described in the listing, and the price breakdown snapshotted onto the rental. A later edit to the listing does not change a rental already agreed, either way.
• Handoff. Either party confirms the item has been collected, which starts the rental.
• Return. Either party marks the item as returned; the owner confirms receipt, which completes the rental. If neither of you closes it out, we email you both — naming the amount and the date — and the rental completes on its own at least three days later, settling as agreed and releasing anything still held. Opening a dispute stops that.
• Dispute. Either party may flag a problem, which pauses completion and preserves the record.

The renter must return the item at the agreed time, in the condition received, to the agreed place. The owner must make the item available as described, for the whole agreed period.

Owners and renters may agree additional terms between themselves — a longer grace period, a delivery arrangement, a different damage split. Do it in the message thread so there is a record. Those terms bind the two of them and not us, and they cannot override the rules in this agreement or reduce anyone's rights under applicable consumer law.

By listing an item you represent and warrant that:

• you own it outright, or have the documented right to rent it out — leased, financed, employer-owned and borrowed items may not be listed;
• it is not on the prohibited list, and renting it out does not breach any law, licence, lease, insurance policy, homeowners' association rule or manufacturer restriction that applies to you;
• it is safe for its described use, and you have disclosed every defect, damage, missing part, recall and limitation you know about;
• your photos show the actual item, and your description, condition rating, quantity, price and availability are accurate;
• you hold any licence, registration, certification or insurance that renting it out requires where you live.

You set your own prices, any optional security hold (within the stated cap), minimum and maximum rental length, and availability. You decide whether your listing books instantly (the default) or requires your approval for each booking, and — where you require approval — which requests to accept. Either way, see Prohibited conduct: you may not decline or cancel on the basis of a protected characteristic.

An account may have up to 50 active listings at once. Paused and archived listings do not count and are not limited, so pausing one frees a slot immediately, and nothing you have already published is ever taken down because of this limit. Contact us if you need a higher ceiling.

You are responsible for the tax consequences of your rental income and for any registration, reporting or licensing your local rules require. We do not provide tax advice and do not withhold tax on your behalf.

By requesting or renting an item you agree that:

• you will use it only for its intended purpose, in line with any instructions the owner gives, and lawfully;
• you will not lend, sub-rent, pawn, modify, sell or take it out of the area without the owner's written agreement in the message thread;
• you will return it on time and in the condition you received it, allowing for reasonable wear;
• you are responsible for loss, theft or damage while it is in your possession, and for any injury or damage caused by your use of it;
• you hold any licence or qualification that operating it legally requires, and you will tell the owner if you do not;
• you will check the item at handoff and raise any problem then, in the thread, rather than at return.

You may not request your own listing, and the Service will not let you. Do not attempt to move a rental off the platform to avoid fees — see Prohibited conduct.

Current status: Payments run through Stripe. Your card will be charged as described at checkout. Nothing in this section creates an obligation to pay us real money while that remains the case. It describes the model the Service implements.

We charge a service fee on each rental:

• the renter pays 5% of the rental subtotal, added on top and shown as “Service fee” before they commit;
• the owner has 5% of the rental subtotal withheld from their payout.

Rentals agreed before a fee change keep the fees they were agreed under. The figures above apply to new rentals; the price breakdown on any individual rental is the one that governs it.

All prices are shown in US dollars and calculated on our servers from the listing and the dates requested. A price submitted by a browser is never trusted. The quote is snapshotted onto the request when it is created, so what you agreed to is what you are charged.

When card payments are enabled, we place an authorisation hold covering the rental and the renter's fee when a request is accepted — plus, where the listing states a security hold, that amount. A security hold is always shown separately before you request, is never part of the rental's price, and no fee of ours ever applies to it. The hold settles for the rental and fee when the rental completes; any security-hold portion is released rather than captured, except for a damage claim the renter accepted or did not answer within the stated window. Card details are entered on our payment processor's hosted pages and never reach our servers. See Cancellations & Refunds for what happens in each outcome, including how claims work.

You authorise us to keep that hold alive and to collect what is due. A card authorisation lapses after about a week, so for a rental booked ahead we may replace the hold with a fresh one on your saved card — at handoff, your bank may ask you to confirm it. If a hold has lapsed by the time a rental completes, we charge your saved card for the amount due — the same amount the hold would have settled for, never more. Either way you are charged once, and only what the accepted quote — plus any agreed or unanswered damage claim against a security hold — adds up to.

We may change our fees. Changes take effect for rentals requested after we publish them, never retroactively for a rental already accepted.

Each of you is responsible for your own taxes. Owners are responsible for income, sales, rental and use taxes on what they earn. We may be required to report earnings to tax authorities and to collect a taxpayer identification number before paying out.

Renting on this Service means meeting a stranger and exchanging a physical object. That is the product, and it carries risk we cannot remove.

You meet other users entirely at your own risk, and we are not responsible for what happens when you do. We do not vet, screen, background-check, accompany, supervise or monitor anyone. We are not present at handoffs and cannot intervene in one.

You are never required to invite anyone into your home, to meet alone, to meet at a particular place, or to go through with a handoff you have become uncomfortable with. You may cancel a rental at any point before handoff without giving a reason, and doing so for a safety reason will never count against you.

Exact addresses and pickup instructions are private. Listings show only an approximate area and a deliberately displaced map point; precise details are released to the other party only once a request is accepted. Do not publish your own or anyone else's address in a listing, a review, a profile or a public post.

The Community Guidelines set out how people are expected to behave when they meet, and Safety has practical guidance. Neither is a guarantee of anyone's conduct.

If someone threatens or harms you, contact your local emergency services first. Then report them to us at safety@loctarim.com or through the report control on their profile or listing.

You may not, on or through the Service:

• break the law, or use a rented item to break the law;
• list anything on the prohibited items list;
• discriminate against anyone on the basis of race, colour, national origin, ethnicity, religion, sex, gender identity or expression, sexual orientation, marital or familial status, age, disability, veteran status, source of income, or any other characteristic protected where you are — whether in a listing, in whom you accept, in your pricing, or in how you treat someone;
• harass, threaten, stalk, defame, impersonate or intimidate anyone, or share anyone's private information without their consent;
• misrepresent an item, an availability, a price, a condition or your identity;
• manipulate reviews or ratings, including by trading reviews, reviewing your own listings through another account, or trading anything of value for a favourable review;
• arrange a rental found here off-platform in order to avoid fees, or ask another user to do so;
• use the Service to advertise unrelated goods, services or platforms;
• scrape, crawl, harvest or bulk-download listings, profiles or contact details; use bots or automated means to create accounts or send messages; or access the Service other than through the interfaces we provide;
• probe, disable, overload or circumvent the Service's security or rate limits, access data or accounts that are not yours, or reverse-engineer any part of it except where that right cannot lawfully be excluded;
• upload malware, or content that infringes anyone's intellectual property or privacy rights.

Responsible security research is welcome. If you find a vulnerability, report it to legal@loctarim.com and give us reasonable time to fix it. We will not pursue you for good-faith testing that avoids privacy violations, data destruction and service degradation.

You keep ownership of everything you post — listings, photos, descriptions, messages, reviews and profile text.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, adapt and display your content for the purpose of operating and promoting the Service. The licence lasts as long as your content is on the Service and for a reasonable period afterwards for backups. It ends when you delete the content, except for copies in backups and for content another user has already relied on, such as a listing photo attached to a completed rental.

You warrant that you have the rights to post what you post, that your photos are of the actual item, and that your content does not infringe anyone else's rights or contain anyone's personal information without their consent.

Photographs are stripped of embedded metadata, including GPS coordinates, when uploaded. Do not rely on that alone — check that what is visible in a photo does not give away your address.

We may remove content that breaches these terms. We are not obliged to monitor content, and we do not endorse any of it.

Only parties to a completed rental may review each other, and only about that rental. This is enforced by the Service, not merely by policy.

Reviews must be honest, first-hand and relevant to the rental. They may not contain personal information, threats, slurs, or content unrelated to the transaction. We may remove a review that breaches this, but we do not edit reviews and we do not remove one merely because its subject dislikes it.

Ratings and completed-rental counts shown on a profile are computed from reviews. They describe a history on this Service and nothing else. They are not an endorsement, a credit check or a safety assessment.

You can report a listing or a user from its page. Reports are recorded with the reason and any detail you add.

We do not operate a staffed 24-hour moderation team. Reports land in a review queue. We aim to look at reports involving a credible risk to someone's physical safety first, but we do not promise a response time and we cannot promise an outcome.

We reserve the right, with or without notice, to remove a listing, limit account features, suspend an account or terminate it, where we reasonably believe there has been a breach of these terms, a risk to another user, or a legal requirement to act. That right is exercised by hand: nothing is removed or suspended automatically, a person reads the report first, and a suspended account keeps everything already agreed — rentals in progress, deposits and payouts settle normally. See Safety for what the queue does today. Where we can give notice and a reason without making things worse, we will, and you can respond at support@loctarim.com.

The Service uses automated language processing to interpret what you type into search, to suggest listing text, and to summarise. Two limits on that:

• Search results are real listings. Language processing is used to interpret your query — the results it returns are records from our database. The Service does not invent listings, prices or availability.
• Suggestions are drafts. Text suggested for a listing is a starting point. You are responsible for what your listing says, including anything a suggestion contributed to it. Check it before you publish.

Where an external language model is configured, the text you submit for parsing or drafting is sent to that provider. What is sent, and to whom, is described in the Privacy Policy.

Automated processing is not used to make decisions that produce legal or similarly significant effects about you.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory. To the fullest extent permitted by law we disclaim the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We make no warranty that:

• any user is who they say they are, or is trustworthy, competent or safe;
• any item is as described, present, functional, safe, legal to rent, or fit for the use you have in mind;
• any rental will happen, be honoured, be completed, or be worth what was paid;
• the Service will be uninterrupted, timely, secure, or free of errors or inaccurate content.

Some jurisdictions do not allow the exclusion of implied warranties. Where that is so, the exclusions above do not apply to you and any implied warranty is limited to the shortest period the law permits.

To the fullest extent permitted by law, Loctarim LLC and its officers, employees and agents will not be liable for:

• indirect, incidental, special, consequential, exemplary or punitive damages;
• loss of profit, revenue, data, goodwill or anticipated savings, whether or not foreseeable;
• the conduct of any user, on or off the Service, including anything that happens when users meet in person;
• damage to, loss of, or theft of any item; injury or death arising from the use of any item; or any dispute between users.

Our total aggregate liability arising out of or relating to the Service or these terms is limited to the greater of (a) the total fees we actually received from you in the twelve months before the event giving rise to the claim, and (b) one hundred US dollars (US$100).

Nothing in these terms limits or excludes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so parts of this section may not apply to you.

You agree to indemnify and hold harmless Loctarim LLC from any claim, demand, loss, liability and reasonable legal cost arising out of your use of the Service, your content, your breach of these terms or of any law, or any rental you are a party to — except to the extent it arises from our own negligence or wrongdoing. We will notify you of any such claim and you may control its defence, provided any settlement that imposes an obligation on us needs our written agreement.

Disputes about an item, a return, damage or money are between the owner and the renter. Work them out with each other first — the message thread is the record, and most disagreements are a misunderstanding about timing or condition.

You can flag a rental as disputed, which pauses completion and preserves the history. That is a record-keeping tool, not an adjudication. We do not decide who is right, do not award damages, and are not an arbitrator or an escrow agent between you.

Damage claims against a security hold. Where a rental carried a security hold, the owner may file one claim against it after the return, for a stated amount never exceeding the hold, with a written reason the renter sees in full. The renter then has 72 hours from our notice to accept or decline. A claim neither accepted nor declined within that window is treated as accepted, and the amount is collected from the hold. The window does not start until notice has actually been sent to your account email — keep it current. Declining releases the hold in full and ends claims on that rental; the disagreement is then between the two of you, off the Service. We never take any part of a claim as a fee. On the majority of rentals, which carry no hold, damage is a matter between the parties: raise it in the thread, agree a remedy in writing, and we provide the record — to either party, or to a court or insurer on a valid request. Mechanics and deadlines: Cancellations & Refunds, which forms part of these terms.

You release Loctarim LLC from claims arising out of disputes with other users. Where you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the state and federal courts located in Tarrant County, Texas.

If you are a consumer resident in a country or state whose law gives you the right to bring proceedings locally, or protections that cannot be contracted out of, nothing here takes that away. You keep the benefit of any mandatory consumer protection of the place you live.

Either of us may bring a claim in small claims court instead, if it qualifies.

Before filing anything, email legal@loctarim.com describing the problem and what you want. Most things are cheaper to fix than to litigate, and we will respond within 30 days.

We may change these terms. When a change is material we will publish the new version with a new effective date and version number, and give reasonable notice before it takes effect. The current version is 2026-08-21.

When the version changes, we will ask you to accept the new one the next time you rent, list or message — and continuing to browse is not, by itself, taken as acceptance. Until you accept, your account, your data and your existing rentals are untouched, and you can still export everything or close the account. If you would rather not accept, you do not have to.

A change never applies retroactively to a rental already accepted. That rental runs on the terms in force when it was accepted.

You may stop using the Service and close your account at any time. Closing an account does not cancel rentals already under way, or obligations already owed to another user. We may terminate or suspend your access as described in Reports, moderation and suspension, or on 30 days' notice if we discontinue the Service.

The sections on content licences for already-published content, disclaimers, liability, indemnity, disputes and governing law survive termination.

Entire agreement. These terms and the documents incorporated into them are the whole agreement between you and us about the Service, and replace anything said before.

Severability. If a provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed if that is not possible. The rest stands.

No waiver. Not enforcing a provision once does not waive it.

Assignment. You may not assign these terms without our written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets, on notice to you.

No agency. Nothing here creates a partnership, joint venture, employment or agency relationship between you and us, or between you and another user.

Force majeure. Neither of us is liable for a failure to perform caused by something outside our reasonable control.

Notices. We give notice by email to the address on your account or by posting in the Service. You give notice to legal@loctarim.com, or in writing to Loctarim LLC, 2627 South Cooper Street, Suite B16, Arlington, TX 76015.